Why book with us

There are numerous reasons why one should book train tickets with us. Here are some:

1. Train experts
Long before the time VietnamRailways.org was established, we have gathered experience serving customers all over the world, as well as maintained a long term relationships with reputable train suppliers on the route between Hanoi and Sapa. These experiences and relations is the best guarantee for a best trip travelers can have using our train services.

2. Selective train list
We have commitment to offer you the best travel experience with our train services, so we only select train suppliers who meet our safety and quality standard, as well as receive positive feedbacks from their passengers. If you have any concern or negative comment about train suppliers we recommend to you, please inform us immediately.

3. Low price guarantees
With the strong relationship between VietnamRailways.org and train service suppliers on this route, we guarantee that we are offering the best price to our customers. If you can find services with similar quality but lower fare than us, please notify us and we will match that.

4. Extra services
Travelers choosing to enjoy their trip with our service not only benefit from the low price and excellent quality, but also outstanding extra services. We do provide some other services on your trip to Sapa, including transportation or meal request, in addition to our products in general tourism such as visa or tour suggestion.

5. Dedicated staff
Our travel consultants and operators, who are courteous, experienced and skilled, are willing to assist you with any of your request and preference to make you trip with us one of the most unforgettable events of your life. Our staff is reachable by email: info@VietnamRailways.org or by phone: (+84) 915 636 320 - Contact Us Today!

6. Special Promotion and Offer
We offer special promotion to guests almost any time of the year, as one of our effort to help our customers enjoy the best their trips to Sapa with reasonable price. The offer might be sometimes discount, but also complimentary services and products such as free visa or transfer to train station. Please visit our website frequently to check for best deals.

7. Flexible payment method
Guests using services of VietnamRailways.org are able to choose their preference payment methods for their convenience. You can pay by credit cards, bank transfer or cash, and please be assured that our payment process, both online and offline, is 100% secured.

8. Fully protected
Our website is fully protected by latest program such as McAfee and VeriSign, so that personal information of our guests submitted to our site is secured and not able to be leaked out.