We are committed to safeguarding the privacy of our website visitors, as set out
conditions of our privacy statement.
What kinds of personal information will be collected?
The majority of functions on our website can be conducted completely
anonymously. However, your personal information will be requested during the
reservation process and the usage of that information will be clearly
explained. When you book a Vietnam train ticket, you will be asked to provide
your full name, address, telephone number, mobile phone number and email. We
gather this information as requested by the carriers and use it for the sole
purpose of ticket reservation only.
How will your personal information be protected?
We will take appropriate measures to protect your privacy as well as your
personal information. Unless obliged for legal reasons, we will not share your
personal information with any third party (organizations or individuals) without
In order to serve you better, we sometimes
employs cookies to personalize your online surfing on our site. A cookie is a
text-only string that is entered into the memory of your browser. One of a
cookie's primary functions is to save you time, and most web browsers will
automatically accept cookies. However, you may reset your web browser to reject
cookies. Cookies cannot run programs or send viruses to your PC. The cookie
appointed to you is exclusive and cannot be retrieved by web servers in domains
other than the one set it. You may choose to accept or reject the cookie.
How can you update your personal information?
If you need to change your address, telephone number or email, you can contact
us by the methods listed on our Web site.
Note that if you want to change your reserved tickets, certain conditions will
apply. We welcomes any comment or
a new version on our website. You should check this page occasionally to ensure
you are aware of these changes.